Terms of Service

Last updated : 27 May 2026

1. Company

This website is operated by Nova Lab Solutions LLC ("Nova Lab Solutions", "we", "us"), a limited liability company organized in New Mexico, United States, with registered address at 8206 Louisiana Blvd NE, Ste A #8745, Albuquerque, New Mexico 87113, USA. Contact: hello@novalabsolutions.com, +1 (417) 995-1423.

2. Services

Nova Lab Solutions provides professional consulting services, including advisory sessions, audits and assessments, technical documentation, training and digital resources (collectively, the "Services"). Service descriptions and prices are shown at checkout.

3. Orders and payment

By selecting Services and completing payment, you place a binding order. Payments are processed securely by PayPal in euros (EUR). We do not receive or store your card details. The amount due is the total displayed at checkout, including any applied promotional code.

4. Delivery of Services

Sessions and engagements are scheduled by email after purchase. Digital resources are made available after payment is confirmed. Timeframes for audits, documentation and reports are agreed individually.

5. Client responsibilities

You agree to provide accurate information and the cooperation reasonably required for us to deliver the Services.

6. Intellectual property

All materials, reports and resources remain the intellectual property of Nova Lab Solutions unless otherwise agreed in writing. They are provided for your internal use and may not be redistributed without permission.

7. Limitation of liability

The Services are provided on a professional best-effort basis. To the maximum extent permitted by law, our total liability arising from an order is limited to the amount paid for that order. We are not liable for indirect or consequential losses.

8. Cancellation and refunds

See our Refund Policy.

9. Governing law

These Terms are governed by the laws of New Mexico, United States, without prejudice to mandatory consumer-protection rules of your country of residence.

10. Changes

We may update these Terms; the version in force is the one published on this page. Contact: hello@novalabsolutions.com.